Our storage facilities are equipped with state-of-the-art security measures, including 24/7 video surveillance, gated access, and secure locks on each unit to ensure the safety of your belongings.
Yes, you can access your storage unit at any time during our operating hours. We provide convenient access so you can retrieve or store items whenever it’s convenient for you.
Currently we don’t offer climate-controlled storage units to protect your sensitive belongings from extreme temperatures and humidity. But plans are to expand in that direction and we will keep you up to date.
We offer flexible rental options to accommodate your needs, whether you require short-term or long-term storage. You can rent a unit for as little as a month or for as long as you need.
You can store a wide range of items in our facilities, including furniture, clothing, appliances, documents, electronics, and more. However, there are restrictions on storing hazardous materials, perishable items, and illegal substances.
Yes, we understand that your storage needs may change over time. You can easily transfer to a larger or smaller unit based on availability and your requirements.
Yes, we offer a variety of moving and packing supplies, including boxes, tape, bubble wrap, and more, to help you pack and protect your belongings for storage.
While we do not provide insurance for stored items, we highly recommend obtaining insurance coverage for your belongings. You can either use your existing homeowner’s or renter’s insurance policy or purchase a separate storage insurance policy for added peace of mind.
We offer multiple payment options for your convenience, including online payments, autopay, credit/debit card payments wire transfers as well as paybox payments at our facility. Choose the method that works best for you.
Yes, for the safety and well-being of all our customers and staff, there are certain items that are prohibited from being stored in our facilities. These typically include hazardous materials, flammable liquids, explosives, firearms, perishable items, illegal substances, and items with strong odors.
To ensure your items remain in good condition while in storage, we recommend properly preparing them before storing. This includes cleaning and drying items, disassembling large furniture if possible, using appropriate packing materials such as bubble wrap and packing paper, labeling boxes for easy identification, and securing fragile items to prevent breakage.
Yes, you can reserve a storage unit in advance to ensure availability when you need it. Simply contact our facility to inquire about unit availability and reserve the unit that best suits your needs.
While our rental rates are transparent, there may be additional fees or charges associated with your storage unit rental, such as a security deposit, administrative fees, insurance or late payment fees. We will clearly outline any applicable fees before you sign your rental agreement.
While we primarily specialize in storage solutions, we may offer additional services such as truck rental or moving assistance through partnerships with local providers. Please inquire with our staff for more information about available services in your area.
You can visit your storage unit as often as you like during our operating hours. We want to ensure that you have convenient access to your belongings whenever you need them.
Maintaining cleanliness and upkeep of our storage units is a top priority. We regularly inspect and clean our units between rentals to ensure they are in excellent condition for our customers. Additionally, we perform routine maintenance to address any issues promptly and ensure the integrity and security of the units. During rent the cleanness of storage unit is under clients responsibility.
Yes, we offer storage options for vehicles such as cars, motorcycles, boats, RVs, and recreational equipment like bicycles and kayaks. Our facilities may have designated areas or specialized units for storing these items, so please inquire about availability and specific requirements.
While our standard operating hours allow for access to your storage unit, there may be restrictions or modified hours during holidays or special occasions for security reasons. We will communicate any changes to our operating hours in advance to ensure you have ample time to access your unit.
Yes, you are welcome to use your own lock for your storage unit. However, we also provide high-quality locks for purchase at our facility if needed. It’s important to use a secure lock to protect your belongings while in storage.
Depending on the location, our storage facilities may offer various amenities or features such as climate-controlled units, drive-up access, 24-hour access, on-site security personnel, moving and packing supplies for purchase, and online account management for convenient rental management.
You have several options for transferring your belongings to the storage unit, including using your personal vehicle, renting a moving truck or van, hiring professional movers, or utilizing our referral network for moving services. We can provide recommendations based on your specific needs and preferences.
You have several options for transferring your belongings to the storage unit, including using your personal vehicle, renting a moving truck or van, hiring professional movers, or utilizing our referral network for moving services. We can provide recommendations based on your specific needs and preferences.
Yes, we offer the convenience of automatic payments for your storage unit rental. You can set up autopay through our online portal or by contacting our staff, ensuring that your rental fees are paid on time without the hassle of manual payments.